Shelly, a broker and member of the Zillow Premier Agent Advisory Board from Killeen, Texas, puts clients first by training her team of 45 on second-mile service and navigating every challenge with a creative, out-of-the-box mindset.

“Every single day that you’re in the real estate business, you are solving problems. I think that every buyer and seller that comes through our doors, they deserve nothing but the best,” she says. “You’re making one of the largest investments that you will ever make in a lifetime — and I want to make sure that you’re getting the best experience along the way.”

Shelly, an Army veteran, met her husband at Fort Hood. They’ve been married for 21 years and have three children. “One of the things that I love about living in this community is that we’re in a large military town. It’s so personal to me when I get to help military families because I am a veteran myself. There’s a certain level of satisfaction when you’re able to help these folks who are serving our country or have served our country.”

Zillow: https://www.zillow.com/agent-resources/blog/three-agents-putting-clients-first/